Shipping policy
Thank you for shopping at Dermaskin Training. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our website.
1. Shipping Methods
We offer shipping within Australia for all orders placed on our website. The shipping methods available may vary depending on the size, weight, and destination of your order. Shipping options will be presented to you during the checkout process.
2. Shipping Rates
Shipping rates are calculated based on the size, weight, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.
3. Processing Time
Orders are typically processed and dispatched within 7 business days after payment is received. Please note that processing times may vary depending on the availability of the products ordered. If an order is urgent, please contact us first.
4. Delivery Time
Delivery times vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, if applicable.
5. Pickup Option
Local customers have the option to pick up their orders from our location in Padstow Heights, NSW. If you choose the pickup option at checkout, we will notify you via email when your order is ready for collection.
6. International Shipping
At this time, we do not offer international shipping for orders placed on our website. If you are located outside of Australia and would like to place an order, please contact us directly to discuss alternative arrangements.
7. Shipping Policies
- Dermaskin Training is not responsible for any delays, damages, or losses that occur during transit. However, we will work with you to resolve any issues that may arise.
- It is your responsibility to ensure that the shipping address provided at checkout is accurate and complete. We are not liable for orders shipped to incorrect or incomplete addresses.
- If you have any questions or concerns about shipping, please contact us before placing your order.